Privacy Policy

Privacy Policy

Introduction

Welcome to https://preventive-care.scoopsurge.com (hereinafter referred to as “Preventive Care,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy and data protection are of the highest standards. This Privacy Policy details how we collect, utilize, and safeguard personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Security Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to external third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage users to review them before providing any personal information.

Processing Activities

This policy outlines the practices when you:

  • Utilize our applications and services as an authorized user, granting access to your account information.
  • Visit our websites, which may involve tracking your online behavior for analytics and personalization purposes.
  • Communicate with us via newsletters, emails, telephone, or text messages/SMS, where we process your contact details and communication content.

Personal Data Collection

We collect a variety of personal data to enhance user experiences and improve our services:

  • Account Information: Details related to your registration, including username, email address, and password hash.
  • Payment Information: Data required for processing transactions, such as credit/debit card numbers (partially or fully encrypted), expiration dates, and billing addresses.
  • Financial Information: Your financial records may be stored securely to facilitate billing and accounting processes.
  • Purchase Information: Details of products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device type, and mobile network information.
  • Location Data: Information about your physical location when using our location-based services or consenting to share your whereabouts.
  • Feedback: Personal insights, reviews, or comments you choose to provide to enhance our products and services.
  • Social Media Information: Data from social media platforms when you interact with our content or use social login options on our site.
  • Product Information: Details about products you’ve shown interest in, viewed, or purchased, which help us personalize recommendations.

We gather this data through direct user input, interactions with our platform, and the use of automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We utilize them for:

  • Strictly Necessary: Essential for navigation and ensuring the basic functionalities of our site.
  • Preference: Remembering user preferences, language settings, and other customization options.
  • Analytics: Tracking aggregated data for analytics purposes to understand how users interact with our site and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once these purposes are fulfilled or when data is no longer needed, we securely delete or anonymize the information. This process ensures that your data is not retained beyond necessary periods.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access to your information and its use details.
  • Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (or ‘right to be forgotten’) of your data under certain circumstances.
  • Restriction or object to the processing of your data in specific situations.
  • Portability of your data, allowing you to receive a copy in a structured format.
  • Object to decisions made solely by automated means about you.
  • File appeals or complaints with our privacy team regarding data protection matters.
  • Withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Please contact our dedicated privacy team to exercise these rights, and we will respond in accordance with applicable laws.

Changes to Policy

Preventive Care reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any queries, requests to unsubscribe from communications, or questions regarding data privacy, please reach out to our privacy team:

We are committed to addressing your concerns and ensuring a secure online experience.